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16 December 2021

From the UK to the US: a national case study 

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Regardless of which side of the Atlantic, is a powerful software platform that addresses three challenges every DOT faces:

  1. Managing traffic and permitting effectively and collaboratively. Share a single, real-time operational map to manage road closures and incidents.
  2. Communicating with the public and feeding Sat Nav apps. Let the public know before and during their trips with immediate and accurate lane closure, incident and event information.
  3. Safety. Keep drivers and crews safe by sending information directly to connected vehicles and the tools they use most, including Google, Waze and TomTom.

Here’s how lessons learned in the UK can lessen danger and gridlock in the US in real-time

Managing Traffic Across Jurisdictions in the East of England

The East of England counties of Norfolk, Suffolk, Essex, Cambridgeshire, Bedfordshire and Hertfordshire, coordinate extensively to manage traffic for nearly 6 million residents. The platform is deployed across 12 road authorities in the region, covering 25,000 miles of highways, arterials and local roads.

The results:

  • More than 1,000 users from 12 agencies plan and communicate through the digital collaboration platform.
  • The agencies have planned, authorized and coordinated more than 350,000 work zones and events using
  • 5.2 million resident inquiries have been self-serviced from the map embedded across the 12 road authorities.

Communicating Effectively and in Real Time in Essex and Hertfordshire

In Hertfordshire and Essex near London, urban road congestion costs $14.9 billion a year. With traffic volumes forecast to increase 12% over the next decade, it’s a recipe for gridlock that is a direct threat to economic growth.

The two county councils, and consultants Ringway and Ringway Jacobs, partnered with to provide network congestion monitoring and implement Live Link, a module that allows road crews to open and close work zones from their phones in real-time and communication it to Sat Nav services such as Google, Waze and TomTom.

The results:

  • Of the 257 closures communicated live to Sat Nav apps, the average road closure time was 70 minutes less than planned.
  • Closures were communicated to the public in real-time through Sat Navs (Google Maps, TomTom etc.) websites, the map, social media and local radio.
  • The Hertfordshire and Essex Councils were able to identify critical congestion areas and their root causes, while eliminating the need to deploy expensive roadside monitoring equipment.

Simplified permitting in Northamptonshire

In Northamptonshire, Cadent, the UK’s biggest gas distribution utility company, used’s platform to dramatically reduce the time and confusion traditionally involved in utility work zone permitting.

Prior to engaging, Cadent had outsourced traffic management permitting with the entire process sometimes taking four weeks or longer. Planners at Cadent were continually uncertain when permits would be approved, contributing to work delays until Skewb, a utility consultant, connected Cadent to

The results:

  • With’s platform, Cadent was able to reduce planning and permitting time with Northamptonshire County Council from a typical four weeks, to just two days.
  • Simplicity and ease of use between both the utility and the council allowed for all street works to be completed eight weeks ahead of schedule.